Refund policy

You can always contact us for any return/refund questions at hercrystalcove@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us at hercrystalcove@gmail.com immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All products are quality checked and carefully inspected before and after the packaging process. 

Returns
Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

All sales are final and products cannot be refunded or exchanged.  Please get in touch if you have questions or concerns about your specific item.